What ticket categories are available?

There are 7 different ticket categories.

Category 1: The best seats in the arena. Can only be purchased with a VIP upgrade.

Category 2: The second-best seats in the arena, located along the sidelines.

Category 3: Good seats in the lower level at the corners and behind the goal.

Category 4: Seats on the upper level.

Category 5: Seats at the back of the upper level, available at a lower price.

Rink Side: The seats closest to the ice. Please note that the view from these seats may be limited.

Grandstand: Standing spaces located behind the goal.
 

How do I purchase tickets for Cat1?

Category 1 tickets are only offered as part of the Legends Hospitality package and are not sold through Official Partner Ticketmaster's platform. For information and purchases of Legends Hospitality, please contact Emil Jensen at [email protected].
 

What types of tickets can I buy?

Day tickets provides access to all games on a given day.

Single-game tickets provides access to the specific game. Single-game tickets will go on sale at the beginning of 2025 and will only be available for games that haven't sold out yet. Therefore, you are not guaranteed a ticket to your preferred game.

I bought Early Access tickets in May 2024. When will I receive my tickets?

Your tickets will be emailed to you and made available in the Official Partner Ticketmaster's app under "My Account" after October 3, 2024, when the official ticket sale begins. The order confirmation you received via e-mail when purchasing the tickets is your proof of purchase.

What is a day ticket?

A day ticket is a ticket for all games on a specific day. This means you get at least two and at most three games with a day ticket. Day tickets can be purchased from October 3, 2024, via 2025.iihfworlds.com/tickets or through Official Partner Ticketmaster.

Do I save money by buying day tickets?

You save up to around 10% on day tickets (compared to single-game tickets).

Why should I buy day tickets?

Day tickets, as with previous Ice Hockey World Championships, are the main product offered. Single-game tickets will be available in 2025 (date and month not yet determined) for games that have not yet sold out.

Can I get a refund on my ticket purchase?

Refunds are only available in the event of game cancellations. If you wish to resell your tickets, we recommend using Official Partner Ticketmaster Resale. The same applies if you want to buy tickets from others, as this ensures a safe ticket purchase within the rules.

I previously bought "Follow Team Denmark" / "All Games Herning" but now want a refund to buy day tickets instead.

Refunds are only available in the event of game cancellations. If you want to resell your tickets, we recommend using Official Partner Ticketmaster Resale, which ensures a safe purchase.

What is the maximum number of tickets I can buy?

You can buy a maximum of 20 tickets. For example, this could be 10 day tickets, with two games per day. If you want to buy more than 20 tickets, you must contact Official Partner Ticketmaster Service Center at +45 38 481 630. The limit on ticket purchases is to prevent credit card fraud and so on.

Game Schedule

See the game schedule here.

What VIP products can I buy?

Legends Hospitality
A VIP offer in a unique restaurant with a 3-course menu and unlimited drinks. The price is 1,999 DKK per person excluding VAT with a Category 2 ticket and 2,399 DKK per person excluding VAT with a Category 1 ticket.

A well-known hockey profile will welcome you with a few words about the day's games, and you'll receive your very own Danish national team jersey.

Premium Lounge
A seat in the restaurant with a view over the arena, the audience, and the ice. In our Premium Lounge, you'll receive a 3-course plated menu and unlimited drinks. The price is 2,999 DKK per person excluding VAT, with exclusive seats just outside the restaurant.

A well-known hockey profile will welcome you with a few words about the day's games, and you'll receive your very own Danish national team jersey. You will also get access to free VIP parking.

For purchasing Legends Hospitality or Premium Lounge, please contact Emil Jensen at email.[email protected].

What should I do if I've purchased a ticket but want to add an extra VIP product?

If you'd like to add Legends Hospitality or Premium Lounge, please contact Emil Jensen at [email protected].

Are there dedicated fan sections for each nation's fans?

No, there are no dedicated fan sections for individual nations' fans. However, we expect a red-and-white wall of die-hard Danish fans in the stands and surrounding Category 3 seats during Denmark's games.

Fans from other nations should contact their national federations, who can coordinate with the organizers regarding purchasing seats in designated sections of the arena.

I am in a wheelchair – what are my options?

Wheelchair spaces allow access for one wheelchair user + one free companion. The seats are priced as Category 2. There will also be a companion+ arrangement, which means that additional companion seats can be purchased directly behind the wheelchair section.

Wheelchair seats can be purchased through Official Partner Ticketmaster's Service Center at +45 38 481 633 or through the arena's ticket office at +45 99 269 999.

There are no wheelchair spaces available. What can I do?

You can request to be put on a waiting list in case the organizer is able to open more wheelchair spaces later.
Requests can be made by contacting Official Partner Ticketmaster's Service Center at +45 38 481 633.

Companion - other disabilities

If you need a companion due to a physical or mental disability, the companion ticket is free. Please note that there is a limited number of companion tickets. Tickets can be purchased in Category 3 and Category 4. Tickets with a companion can be purchased through Official Partner Ticketmaster's Service Center at +45 38 481 633 and through the arena's ticket office at +45 99 269 999.

Are prices inclusive of ticket fees?

The listed prices include Official Partner Ticketmaster's ticket fee of 30 DKK.

Do children have to pay full price?

Children up to 3 years old at the time of the game are free, as long as they sit on the lap of an adult with a reserved seat. The child’s age must be documented when scanning the ticket.

Is parking free?

Yes, parking is free at P2, P3, and P5.
VIP guests and vehicles with handicap plates are directed to P1.

Is it possible to charge an electric car?

Yes, it is possible to charge electric cars.

Is it possible to buy vegan and vegetarian dishes?

Vegan and vegetarian dishes will be available at selected stalls in the Jyske Bank Boxen, as well as in the Official Fan Zone. Gluten-free products will also be available at selected stalls.

Can I enter the Official Fan Zone without a ticket?

Yes, you can enter the Official Fan Zone without a ticket. For security reasons, you will be searched when you arrive at the area. Tickets are only required when entering Jyske Bank Boxen.

When is the Official Fan Zone Open?

The Official Fan Zone opens two hours before the first game of the day.

Where can I stay overnight?

VisitHerning.dk
Book your accommodation in Herning now for the 2025 IIHF Ice Hockey World Championship. We look forward to welcoming you and are ready to assist before, during, and after the event. VisitHerning's meeting and event agency is dedicated to making your stay in Herning as smooth and pleasant as possible, with in-depth knowledge of the area and the best facilities.

Hockey camping
Camp just a puck's throw away from Jyske Bank Boxen and experience the 2025 IIHF Ice Hockey World Championship up close. You'll have world-class sports and accommodation within walking distance, and you’ll be part of a fantastic community with hockey fans from all over the world.

Spaces are allocated upon arrival at the campsite. If you want to stay with friends, you should either arrive together or notify staff that you are ‘camping buddies’ upon arrival.

Purchase a camping spot via Official Partner Ticketmaster's website here.

Volunteers are asked to contact: [email protected]

What add-ons are available?

Breakaway BBQ
Extend the experience with a real breakaway - away from queues and food stalls. Breakaway BBQ can be found in the Official Fan Zone and the price are DKK 330 per person. person incl. VAT.

This offer is purchased as an up-sale for your ticket via Official Partner Ticketmaster.dk.

Hockey camping
You can buy a spot at "Hockey Camping" on Ticketmaster.dk.

It costs DKK 350 per accommodation for a unit with room for 6 people. You may bring one caravan incl. awning or one tent. Read more about Hockey Camping here.

Can ticket packages be purchased in installments?

No, but you can postpone payment by up to 30 days by choosing Klarna as a payment method. Please note that there may be additional costs associated with this.

Fear of heights – what should I be aware of?

If you plan to buy a ticket for the upper level, be aware that the height is between 12-17 meters. Tickets can be changed to a different location and price category, but only if more seats are available. However, note that Ticketmaster will charge a new ticket fee.

How do I contact Ticketmaster's Service Center?

Official Partner Ticketmaster's Service Center can be reached at +45 38 481 630 Monday to Friday from 10:00 to 16:30. The service center is closed on Saturdays, Sundays, and public holidays.